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Expert Installation Service
Save time and work. Let us install your Norton software. If your Norton security software isn’t installed properly, your computer may not get all the protection it needs. Your NortonLive expert will install and custom configure your Norton software for your exact needs, so you’ll know it’s done right. NortonLive, we’re always here to help.*
Your NortonLive Expert Will:
- Install and customize your software to your unique needs and preferences
- Confirm your Norton software is running properly
- Uninstall out of date or incompatible software
- Answer your questions about product setup, features and use
Fast, Easy and Fits Your Schedule
- Saves you the work and frustration of doing it yourself
- No need to lug your computer to a shop or let strangers into your home
- We’re here to help 24/7, 365 days a year
13-Step Expert Installation Service
Your NortonLive expert will:
- Securely connect to your computer over the Internet.
- Verify that your Norton software is compatible with your computer.
- Create your Norton customer account for you.
- Provide callback option after installation is completed if you’re busy.
- Download your Norton software to your computer if you haven’t already.
- Install your Norton software on your computer.
- Evaluate your Norton software to make sure it’s working properly.
- Troubleshoot and fix any installation issues, if necessary.
- Verify that your software subscription is active.
- Troubleshoot any other issues, if necessary.
- Call you back after installation, if necessary.
- Review Norton Identity Safe, Norton Online Backup (Norton 360 only) and other Norton product features with you and custom configure the Norton product to meet your needs.
- Answer any installation and Norton product questions you may have.
Why choose NortonLive Expert Installation?
- Your software is installed by certified Norton experts
- Our experts work exclusively with Norton products
- There’s no need to leave your home or office
- Thousands use our service every day, so we’ve got plenty of experience
- Our services are available 24x7 in English-speaking countries and in 11 other languages (Mon-Fri 09:00-17:00 in other parts of Europe & Asia)
| * | Each NortonLive Service is a one-time service that is subject to acceptance of Symantec’s NortonLive Services Terms & Conditions. NortonLive Services expire 30 days after your purchase date. |