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Services

  • Spyware & Virus Removal
  • PC Tune Up
  • Expert Installation
  • PC Jump Start
  • FREE PC Checkup

Support

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PC Jump Start Service *

* Requires Norton Software

We’ll speed up your computer & configure your Norton software.
Get the most from your computer and your Norton software. We’ll clean up and tune up your computer so it runs like new again. Then we’ll custom configure your Norton software to ensure your computer is properly protected. NortonLive, we’re always here to help.*

Your NortonLive Expert will:

  • Optimize your system so your computer starts and runs faster
  • Free up disk space and memory to improve overall performance
  • Customize your software to your unique needs
  • Confirm your Norton software is running properly
  • Answer your questions about software setup, features, and use

Fast, Easy and Fits Your Schedule

  • Saves you the work and frustration of doing it yourself
  • No need to lug your computer to a shop or let strangers into your home
  • We’re here to help 24/7, 365 days a year

£69.99

Start NowOrder Online

More Resources

  • Data Sheet (PDF)
  • Frequently Asked Questions
  • DIY Resources

28-Step PC Jump Start Service

Your NortonLive Expert Will:

  1. Securely connect to your computer over the Internet.
  2. Run the NortonLive QuickFix tool.
  3. Provide callback option after configuration is completed if you’re busy.
  4. Optimize your PC virtual memory by setting pagefile values.
  5. Update Windows OS and security settings.
  6. Delete temporary files.
  7. Configure and optimize Internet Explorer settings for faster web browsing.
  8. Configure Recycle Bin settings to decrease clutter.
  9. Remove unwanted icons from your desktop.
  10. Remove unnecessary files to establish additional space on your hard disk.
  11. Review and remove excessive browser toolbars, if necessary.
  12. Review your installed programs and show you how to delete unnecessary ones.
  13. Configure computer startup items and settings to decrease boot-up time.
  14. Verify that your Norton software is compatible with your computer.
  15. Create your Norton customer account for you
  16. Download your Norton software to your computer if you haven’t already.
  17. Configure your Norton software on your computer.
  18. Evaluate your Norton software to make sure it’s working properly.
  19. Troubleshoot and fix any configuration issues, if necessary.
  20. Verify that your software subscription is active.
  21. Troubleshoot any other issues, if necessary.
  22. Review Norton Identity Safe, Norton Online Backup (Norton 360 only) and other product features with you and custom configure the product to meet your needs.
  23. Answer any configuration and product questions you may have.
  24. Call you back, if necessary.
  25. Restart your computer and securely reconnect to it
  26. Run a final evaluation to make sure your computer’s working properly.
  27. Review your computer’s report card and what actions were taken.
  28. Give you tips for maintaining your computer’s performance.

Why choose NortonLive PC Jump Start Service?

  • It’s from the makers of Norton Utilities, a leading computer optimization solution
  • Our certified technicians use the latest Norton performance enhancement tools
  • Your software is configured by certified NortonLive experts based in North America
  • Our experts work exclusively with Norton products
  • It costs only a fraction of in-store or in-home services
  • You don’t have to leave the comfort of your home or office
  • Our services are available 24x7 in English-speaking countries and in 11 other languages (Mon-Fri 09:00-17:00 in other parts of Europe & Asia)
* Each NortonLive Service is a one-time service that is subject to acceptance of Symantec’s NortonLive Services Terms & Conditions. NortonLive Services expire 30 days after your purchase date.
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