Norton Security

We have new ways to help protect your devices and online privacy.

New Norton Plans
Looking for Norton™ Internet Security? Try our new Norton Plans.

Norton 360 plans include multi-layered protection to help protect PCs, Mac®, Android™ and iOS devices against viruses, ransomware and other online threats.

Plus, Norton 360 has new device security and online privacy features, like Secure VPN (Virtual Private Network) that helps encrypt your personal information, Password Manager to store and manage your passwords, SafeCam for PC to help you block unauthorized access to your webcam and more – all in a single solution.

If you were using:

Norton Security Standard

Try Norton 360 Standard

Features in Norton 360 Standard include:

  • 10 GB PC Cloud Backup4, ‡‡
  • Password Manager
  • Secure VPN for 1 device
  • SafeCam5

Learn More

Norton Security Deluxe

Try Norton 360 Deluxe

Features in Norton 360 Deluxe include:

  • 50 GB PC Cloud Backup4, ‡‡
  • Password Manager
  • Parental Control
  • Secure VPN for up to 5 devices
  • SafeCam5
  • Dark Web Monitoring§

Learn More

Norton 360 Premium

Try Norton 360 Premium

Features in Norton 360 Premium include:

  • 75 GB PC Cloud Backup4, ‡‡
  • Password Manager
  • Parental Control
  • Secure VPN for up to 10 devices
  • SafeCam5
  • Dark Web Monitoring§

Learn More

Norton device security for smartphones, tablets, and laptops

Norton device security for smartphones, tablets, and laptops

Screens are simulated and subject to change.

Building upon the legacy of Norton Security, Norton Internet Security, and the original Norton 360™ and powered by artificial intelligence (AI) and machine learning-based security technology, Norton™ 360 plans offer multi-layered protection, including:

Intrusion Prevention System (IPS)

Analyzes information arriving from a network (like the Internet) and helps block potential online threats before they hit your computer.

PC, Mac, Android

AntiVirus with Advanced Machine Learning 

Scans and helps remove malware files that enter a device, using emulation to test and see what files do, and machine learning.

PC, Mac, Android

Reputation Protection (Insight)

Uses the reputation information gathered from our global network to classify software application files on their attributes.

PC

Behavioral Protection

Uses artificial intelligence to classify applications based on behavior, and automatically helps block applications that display suspicious behavior.

PC

Power Eraser

Helps detect and lets you remove high-risk applications and malware that may be residing on your computer.

PC

Defense against today’s cyber threats.

Cyber threats are ever-evolving. Cybercriminals can steal personal information through your computers and mobile devices, and there are a number of ways that they do it.

Cybercriminals can use different types of malware to get what they want, such as:

  • Cryptojacking: Malware that gives cybercriminals access to “mine” cryptocurrency on your computer, at the expense of your resources.
  • Formjacking: Malware in which cybercriminals inject malicious code into online forms to steal payment card details on legitimate websites.
  • Ransomware: Malware that encrypts a computer’s contents and then demands a ransom to restore them, usually in the form of cryptocurrency like Bitcoin
  • Remote Access Trojans (RAT): Malware that gives a cybercriminal a “back door” to remotely access a compromised computer


Cybercriminals also still use malware like viruses, worms and spyware in addition to newer techniques. Norton 360 helps defend against the ways cybercriminals infect devices with malware and compromise online privacy. That’s cyberthreat defense from a trusted leader in consumer cybersecurity.

Already a Norton customer?

If you are already a Norton customer, you may be using a product that provides device protection only.

Norton 360 provides comprehensive protection for your devices and online privacy. Your personal devices and information have protection both at home and on-the-go with bank-grade encryption from our Secure VPN when connecting to Wi-Fi, even public Wi-Fi. Should the unexpected happen, our Virus Protection Promise offers a refund. If your device gets a virus we can’t remove, you get your money back.

Log in to your Norton account to review your current plan and features.

What’s new in Norton 360?

Norton 360 plans have the same industry-leading virus and malware protection as Norton Security solutions do, plus integrate new and additional features to help protect your devices and online privacy:


Device Security


To protect your PCs, Macs, Android, and iOS devices, new security features include Password Manager to securely manage your online passwords, Cloud Backup‡‡,4 to store and protect important files and documents as a preventative measure to data loss due to hard drive failures, stolen devices and even ransomware, and Parental Control‡ to help your kids safely explore the Internet.


Online Privacy


Worried about your online privacy? We’ve included Secure VPN, a virtual private network service to encrypt your online activity, which is especially important on public Wi-Fi hotspots. We’ve also added PC SafeCam to protect your computer’s webcam from remote access attempts.

Frequently asked questions

Norton 360 Questions

What is different about Norton 360?

Norton 360 plans are designed to bring you multiple layers of protection you need against existing and emerging cyberthreats. For most customers, a Norton 360 plan comparable to your current subscription will include additional features such as:

  • Secure VPN - to secure your public Wi-Fi connections
  • Dark Web Monitoring§ 
  • SafeCam to help block PC webcam takeovers
  • Cloud Backup and/or more storage space‡‡, 11

Depending on your plan, you may also see an increase in the number of devices you can protect with your subscription. Here’s helpful information about the different Norton 360 plans.

Isn’t Norton 360™ one of your old products?

Yes, we had the original edition of Norton 360™ product available in the past. Norton™ 360 provides device protection plus additional layers of protection that include Dark Web Monitoring§, a VPN for online privacy and security your public Wi-Fi connections, plus PC Safecam to help block webcam takeovers.

What is the advantage of Norton 360 over Norton Security or the original edition of Norton 360™?

Norton 360 is designed to bring you multiple layers of protection for your devices, online privacy, and identity – and you get these added benefits as well:

  • Access your favorite apps and websites when connecting to Wi-Fi at home or on the go with the reassurance of bank-grade encryption with Secure VPN
  • Help protect your device and your data from malicious attacks and intrusive eyes by monitoring and blocking suspicious network traffic with our Smart Firewall
  • Store and protect important files and documents as a preventative measure to data loss due to hard drive failures, stolen devices and even ransomware with secure Cloud Backup‡‡, 11
  • Create, store, and manage your passwords, credit card information and other credentials online in your very own encrypted, cloud-based vault with Password Manager
  • The dark web is monitored for your personal information and notifications are sent if we discover potential threats to your identity with Dark Web Monitoring§
  • SafeCam instantly alerts you to any attempt to access your PC webcam and blocks those who are not authorized to access it
  • Member Services & Support Agents are available to help keep your devices virus-free, or your money back with our Virus Protection Promise2
  • Member Services & Support Agents are available day or night to assist with any question related to your plan with our 24/7 support

What is the guarantee if I’m not satisfied with my purchase?

We provide a 60-day Money-Back Guarantee for annual memberships — if you’re not satisfied with your purchase, return it for a full refund within the 60 days. No problem. Please review our Return Policy as restrictions may apply.*

Can I cancel if I’m not satisfied with my purchase?

Yes. You can cancel your monthly subscription or your automatic renewal for your annual subscription at any time at my.norton.com or by contacting Member Services & Support. For more details, please visit our Return Policy.*

Do you offer a free trial?

We don’t offer a free trial to Norton 360 just yet, but we do have a 60-Day Money-Back Guarantee for annual memberships.

How much does Norton™ 360 cost?

Norton offers several plan options to fit your needs. To compare our price plans, just click here.

Is the original edition of Norton 360™ still available?

No; however, for users of our legacy Norton 360™ products, we encourage you to try out Norton™ 360. Norton 360 brings you multiple layers of protection for your connected devices, online privacy and identity. Innovative protection that includes Dark Web Monitoring§. Online privacy protection with Norton™ Secure VPN to secure your public Wi-Fi connections. And Safecam, to help block webcam takeovers.5

Device Security Questions

How many devices can I install Norton Device Security on?

Depending on your plan, we offer protection from one to an unlimited number of devices (PCs, Macs, Android smartphones and tablets, iPads, and iPhones). *

Why is Norton security software more expensive than other antivirus offerings?

These days, cyber threats are more varied than a virus infecting your PC. That’s why Norton provides real-time protection against existing and emerging threats that could put your personal information at risk.

I just want antivirus. Can I buy just Norton AntiVirus Plus?

Yes. Norton AntiVirus Plus is ideal to protect one PC or Mac. It offers powerful protection for your device and personal information on it. However, Norton 360 provides multiple layers of protection for devices and online privacy for the whole family.

What is spyware? How do you protect against it?

Spyware is unwanted software that infiltrates your device, stealing your Internet usage data and sensitive information. Spyware is classified as a type of malware — malicious software designed to gain access to or damage your computer, often without your knowledge. Spyware gathers your personal information and relays it to advertisers, data firms, or external users. Norton 360 has device security which protects against viruses, ransomware, malware, and other online threats as you bank, shop and post online.

In addition, here are four main steps to help protect against spyware:

  • Don’t open emails from unknown senders.
  • Don’t download files from untrustworthy sources.
  • Don’t click on pop-up advertisements.
  • Use reputable antivirus software.

What is malware? How do you protect against it?

Malware is an abbreviated form of “malicious software.” This is software that is specifically designed to gain access to or damage a computer, usually without the knowledge of the owner. There are various types of malware, including spyware, ransomware, viruses, worms, Trojan horses, adware, or any type of malicious code that infiltrates a computer.

Norton 360 has comprehensive protection against malware and spyware for your devices, that may reduce the risk of identity theft.

In addition, be careful about what email attachments you open and be cautious when surfing by staying away from suspicious websites.

What is ransomware? How do you protect against it?

Ransomware is a malicious software that uses encryption to hold data for ransom, the purpose of which is to extort money from the victims with promises of restoring encrypted data. Like other computer viruses, it usually finds its way onto a device by exploiting a security hole in vulnerable software or by tricking somebody into installing it.

Norton 360 has device security which protects against viruses, ransomware, malware, and other online threats as you bank, shop and post online.

In addition, help protect your data and personal information from ransomware by:

  • Update your operating system and other software. Software updates frequently include patches for newly discovered security vulnerabilities that could be exploited by ransomware attackers.
  • Don’t automatically open email attachments. Email is one of the main methods for delivering ransomware. Avoid opening emails and attachments from unfamiliar or untrusted sources.
  • Be wary of any email attachment that advises you to enable macros to view its content. Once enabled, macro malware can infect multiple files. Unless you are absolutely sure the email is genuine, from a trusted source, delete the email.
  • Back up important data to an external hard drive. Attackers can gain leverage over their victims by encrypting valuable files and making them inaccessible. If you have backup copies, the hacker no longer holds the upper hand. 
  • Use Cloud Backup. This can help with loss of files in case of a ransomware infection, since having copies of your files available in the cloud gives you a back up plan in case of ransomware.

What is phishing? How do you protect against it?

These are fake emails that can look surprisingly legitimate. If you get tricked into clicking a link or providing information, thieves can get your passwords and account numbers.

Buying subscription-based antivirus software that specifically targets phishing is one way to help protect against being scammed. Keeping antivirus software up-to-date can help keep a computer protected against ever-evolving threats. Antivirus software can block offending emails that come from a suspect source or contain phrases common to many phishing attempts. Antivirus software like Norton 360◊ can also warn subscribers when they’ve stumbled upon an unreliable website. But the most important way to protect against phishing is to be informed. No reputable company will ever ask their customers for account numbers, credit card numbers, logins or passwords. Never enter sensitive information on a website that isn’t on a secure connection.

What is a Smart Firewall? Why do I need this?

A Smart Firewall is the network security in Norton 360 that monitors the traffic to and from your network and can either allow or block that traffic based on a defined set of security rules.

Norton 360 Smart Firewall helps protect your device and your data from malicious attacks and intrusive eyes by monitoring and blocking suspicious network traffic.

What is the Virus Protection Promise?

Keeping your devices free from viruses is at the heart of what we do. In fact, we are so confident in our antivirus and malware protection, it’s guaranteed. Should your device become infected by a virus, Member Services & Support are on-call to help. If they can’t remove the virus, you get your money back.2

What is PC Cloud Backup?

Cloud Backup for PC stores and protects important files and documents as a preventative measure to data loss due to hard drive failures, stolen devices and even ransomware.‡‡

How can I protect my kids from online threats?

Help protect your kids from online threats with Parental Control‡ included with Norton 360, so they can enjoy their connected world more safely.

What parental control features are offered?

Norton 360 comes with easy-to-use Parental Control that allows you to set screen time limits for kids11, block unsuitable sites, monitor search terms and their overall activity history.‡

Can I monitor how much time my kids are spending online?

Yes, with Parental Control from Norton 360, you can help your kids balance time spent online by scheduling screen-time limits for their device usage.11

Can I monitor what sites my kids are going to online?

Yes, Parental Control helps your kids explore the Web more safely by keeping you informed of which sites they are visiting, as well as blocking harmful or inappropriate sites.

Can I monitor what my kids are searching for?

Yes, Parental Control provides insights into the search terms and videos8 that interest your kids and flags unsafe behavior, so you can discuss it with them.9

Secure VPN & Online Privacy Question

Can I install Norton Secure VPN on my device?

Norton Secure VPN may be used on 1, 5, 10 or unlimited* Windows PCs, Macs, iOS and Android devices, with unlimited use during the subscription term, depending on your plan.

How does Norton Secure VPN help protect my online privacy?

Secure VPN helps protect your online privacy by blocking intrusive activities like tracking or controlling your online activities or location by Internet service providers, mobile carriers, advertisers, and websites.

What is a Virtual Private Network or VPN?

A Virtual Private Network (VPN) creates a private network within a broader network, adding security by using encryption and tunneling mechanisms.

Where are the Norton Secure VPN servers located?

Norton Secure VPN has over 2000+ servers in 30 countries/locations, including Australia, Brazil, Canada, France, Germany, Italy, Japan, Netherlands, Norway, Singapore, Spain, United Kingdom and the United States. And this number is growing. Additionally, each country has at least two servers, so you won't always connect to the same IP or data center when you turn on the VPN and connect to any specific region.

Why did you change the name from WiFi Privacy to Secure VPN?

Norton Secure VPN is replacing Norton WiFi Privacy. When Norton WiFi Privacy launched, general awareness of the function of a VPN was limited. As online privacy and security continues to make headline news, users’ awareness of what a VPN does also increases, so by changing the name, we want to drive VPN awareness and education. In addition, with the evolving threats facing consumers as well as the proliferation of free public Wi-Fi, the timing is right to provide consumers with a strong trusted VPN-focused product like Norton Secure VPN.

Do I need to use VPN if my wireless connection has a password?

Yes. Connecting your device to a password-protected Wi-Fi access point does not protect your data as it is broadcast from your device to the hotspot. Passwords on Wi-Fi access points only ensure authorized users are connecting to the hotspot. So, your data may be at risk as it traverses the airwaves between your device and the hotspot. Also, if you are using public Wi-Fi where all users have access to the same password, it may not be secure from hackers and snoops.

What devices does this work on? Does this work on my phone/tablet/computer?

Yes. Norton Secure VPN is compatible with PCs, Macs, Android smartphones and tablets, iPads, and iPhones.

I have free VPN software. Why would I pay for Norton Secure VPN?

Free is not always free. Often, free VPN products trade your information to help offset their costs. Others significantly throttle your bandwidth or otherwise limit VPN data use per month, which can degrade the quality of service and/or depletes your monthly VPN data allowance if sending/streaming media like videos, pictures, music, etc. Offering Norton Secure VPN as a paid subscription allows us to deploy a powerful, yet easy-to-use VPN that helps protects your Wi-Fi connections, bandwidth and privacy without the fuss caused by free VPN services.

Norton Secure VPN does not impose data or bandwidth limits or advertisements on you. An unlimited data and bandwidth VPN service has significant ongoing costs. Those costs are necessary to ensure your privacy. We also offer a 60-day money-back guarantee for annual subscriptions if users are not satisfied with the product.

What is SafeCam?

The webcam on your PC is a great way to keep in touch with family, friends or business associates. But it can also be vulnerable to hacking. With SafeCam, you’ll get notified of attempts to use your webcam, so we can help block unauthorized webcam access.

Installation Questions

Why do I need a Norton account?

With a Norton account you can do all of the following:

  • Activate your product
  • Access your PC Cloud Backup
  • Manage your Norton subscriptions
  • Reinstall Norton products by using your product keys stored in your account 
  • Buy storage to add more space for your PC Cloud Backup

How do I install Norton 360? How do I turn on Norton 360?

For detailed instructions on how to install and turn on Norton 360, please visit our Support Page.

How do I remove Norton 360?

For detailed instructions on how to remove Norton 360, please visit our Support Page.

What operating systems are supported with this product?

The system requirements for the Norton 360 plans are not significantly different from our current offerings, please visit our Support Page.

System Requirements

Not all features are available on all devices and platforms.

Norton Parental Control, Norton Cloud Backup, and Norton SafeCam are presently not supported on Mac OS.

Windows support includes devices using x86/Intel and AMD Snapdragon/ARM chips.

Versions using Snapdragon/ARM do not include Parental control.

Windows™ Operating Systems

Compatible with Microsoft Windows 11

Microsoft Windows 10 (all versions)

Microsoft Windows 8/8.1 (all versions). Some protection features are not available in Windows 8 Start screen browsers.

Microsoft Windows 7 (all versions) with Service Pack 1 (SP 1) or later with SHA2 support

Mac® Operating Systems

Current and previous two versions of Mac OS.

Features not supported: Norton Cloud Backup, Norton Parental Control, Norton SafeCam.

Android™ Operating Systems

Android 8.0 or later. Must have Google Play app installed. Multi-user mode not supported.

iOS Operating Systems

iPhones or iPads running the current and previous two versions of Apple® iOS.

Available for Windows™ PC, Mac®, iOS and Android™ devices:

Norton Secure VPN is compatible with PCs, Mac, Android smartphones and tablets, iPads, and iPhones. Norton Secure VPN may be used on the specified number of devices – with unlimited use during the subscription term.

Windows™ Operating Systems

Microsoft Windows 11/10 (all versions except Windows 11/10 in S mode).

Microsoft Windows 8/8.1 (all versions).

Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later.

Some of the existing Norton Device Security and Norton Secure VPN products are not compatible with Windows OS on ARM devices.

Mac® Operating Systems

Mac OS X 10.12.x (Sierra) or later.

Android™ Operating Systems

Androids running 8.0 or later. Must have Google Play app installed.

iOS Operating Systems

iPhones or iPads running the current and previous two versions of Apple® iOS.

No one can prevent all cybercrime or identity theft.

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