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Cloud Backup

Norton PC Cloud Backup‡‡ helps prevent the loss of photos and files due to ransomware or hard drive failures by storing them in the cloud.

Don’t lose what’s important to you. Automatically back up your files to the cloud.

Image cloud data.

What is Cloud Backup?

Cloud Backup‡‡ is a way to safely store copies of your computer files so you don’t lose them if your computer gets lost, damaged or hit with ransomware.

With Cloud Backup‡‡, you store copies of your files securely with a trusted provider like Norton on their remote servers, referred to as “the cloud.”

Backing up to the cloud means that if your computer is stolen, lost, its hard drive crashes, or a cybercriminal encrypts it with ransomware, you don’t lose the files that you need most.

External hard drive or online backup?

Hard drives only last so long. Online backup gives you a way to access your files and data from any device.

Learn more

What is storage in the cloud?

Cloud storage or backing up to the cloud is a way of storing data with a trusted provider that you access through an online connection.

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How does backup help in case of ransomware?

Backing up your computer’s most important information gives you peace of mind that you’ll have a backup of files to restore, just in case you need it.

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Have you considered all the risks?

There are many ways that your information can be lost – and only a few of them are accidental.

Hard drive fail

Your computer is just a machine, and sometimes they fail.

Accidental deletion

It could only take one wrong press of a button to lose an important file, folder, or more.

Natural disaster

A flood, home fire, or other disaster could take away important data and memories.


A thief in your home could walk away with a big chunk of your life, all with a simple grab of your computer.


A cyber thief can hold your data for ransom. How much would you be willing to pay to get it back?


Cybercriminals can find ways to access your computer (like a Remote Access Trojan) and do a lot of damage.

What is ransomware?

What’s at stake

What could it mean to you if you lose the information on your computer? We often don’t think about how much we have on our computers, or how difficult it would be to replace what’s important to us.


Weddings, graduations, baby’s first steps

Professional documents

Resume, copies of projects competed, documents published

Financial documents

Tax returns, investment portfolio, bank statements

Personal Information

Health records, documents with personally identifiable data like birthdate, mother’s maiden name, driver’s license

School work

College papers, group projects, study materials


Contacts, calendar, to-do lists


Family, friends, vacations, hobbies, projects

Laptop image cloud backup.

Screen is simulated and subject to change

Norton Cloud Backup

Norton 360 plans include Cloud Backup‡‡ to store and protect important files and documents against hard drive failures, stolen devices and even ransomware.

Don't risk losing your important files to loss or theft of your PC, hard drive failure or ransomware. Automatically back up your photos, financial files and other important documents of your choice on your Windows PC with the Cloud Backup feature in Norton 360.‡‡

Ready to backup your PC?

Frequently asked questions

Backing up data is your way of helping to protect what’s on your computer by making a copy of it somewhere else. You can backup data to a physical hard drive separate from your computer or device, or you can back it up online with cloud storage. You can typically run a backup manually as needed, or schedule automatic backups to your online cloud storage.‡‡

Cloud storage or backing up to the cloud is a way of storing data with a trusted provider that you access through an online connection. Cloud storage providers store this data, like your sensitive documents, work materials or photos on their servers that they manage and secure. The storage provider is responsible for keeping the servers safe and running so that you can access your backed-up data whenever you need.

Different cloud storage providers will each have different ways to walk you through creating a manual backup or setting up an automatic backup schedule.‡‡ Once you log into your cloud storage provider's site, they will typically provide you with a walk-through of how to select which files to back up, schedule automatic backups, and how often. With Norton Cloud Backup‡‡, you can select which files in which locations on your computer to back up, log into your cloud storage account, and back up as often as needed. Norton Cloud Backup also enables you to schedule automatic backups on a schedule that you set. Once you start creating backup files, those backups are stored safely in the cloud and accessible whenever you log into your cloud storage account.

When you're selecting the right online cloud backup storage solution for your needs, you'll want to consider a few things. First, is the provider a trusted security partner? Since you’ll be storing valuable and personal files, you’ll want to be confident that the storage provider will help keep your data safe and secure. Second, how much storage do you need? Think about what you need to back up. Is it everything on your computer, or important work, financial or school documents? Third, will you need a feature for regularly-scheduled automatic backups?‡‡ Finally, how easy to use are the solutions you are considering? You can take a look at third-party reviews, product tours (images or videos) and instructions from the provider to see how easy it is to access your cloud storage, especially in the event of complete loss of your computer.

Ransomware is when a cybercriminal can get into your computer and lock up all the data inside. To release it, they will often ask for money, and often money paid by cryptocurrency. But sometimes, even when you pay the money they will hold it and ask for more.

Backing up your computer's most important information gives you peace of mind that you'll have a backup of files to restore, just in case you need it. If a cybercriminal encrypts or "locks up" the contents of your computer so that you can no longer access them, then you would lose them if not for a back up copy. Especially for your most important files that you don't want to lose, backing up gives you a way to protect your files in case of loss due to ransomware.

This all depends on you and the information that you need to backup. Go through your important files and see how much data they take up. Then you will have an idea of what you will need in terms of storage space. Remember that your need is going to grow, so it’s best to have more than you need to start.

For many, this is a matter of preference. For years we’ve relied on external hard drives to store the data we deem as important. The only problem is that these drives can be lost, stolen, or fail just like a regular computer. Hard drives only last so long. Online backup gives you a way to access your files and data from any device.

This will depend on the amount of data that you need to back up and the connection rate that you have with your internet. Many people set up their backups to take place at night while they sleep. Norton Cloud Backup‡‡ enables you to schedule automatic backups at the times you prefer.

Should you find that you have a file that you no longer want to keep, simply remove it from your storage and it will be gone. Keep in mind, once it is deleted from storage, you run the risk of losing that file permanently. Norton Cloud Backup‡‡ enables you to make different sets of copied files and save different versions of the same file, and you can manage those all in the Norton portal, including deleting the copies that you no longer need.

‡‡ Requires your device to have an Internet/data plan and be turned on.

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