Norton Ultimate Help Desk
Get on-demand IT help to fix tech issues.
- Single use
Must redeem within 30 days of purchase.
Offer details below*
- Device Coverage: 1 Device, 1 call.3
- Computer Tune Up Helps keep your computers running like new.
- Network & Mobile Norton techs help you set up your home network and mobile devices.
- Software Support We’ll help troubleshoot common software issues.
- Virus Removal Helps keep your computers virus-free.
- OS Upgrades Operating System upgrade assistance – helps your computer stay current and more secure.
- Advanced Diagnostics & Resolution We’ll help you identify and recommend solutions for even complex technical issues.
- Back Up setup We'll help you initiate a backup on select cloud storage providers or on your local drive.5
- Annual
Automatically renews, unless the renewal is cancelled. Price subject to change.
Subscription details below*
- Device Coverage: 1 Device, unlimited calls.4
- Computer Tune Up Helps keep your computers running like new.
- Network & Mobile Norton techs help you set up your home network and mobile devices.
- Software Support We’ll help troubleshoot common software issues.
- Virus Removal Helps keep your computers virus-free.
- OS Upgrades Operating System upgrade assistance – helps your computer stay current and more secure.
- Advanced Diagnostics & Resolution We’ll help you identify and recommend solutions for even complex technical issues.
- Back Up setup We'll help you initiate a backup on select cloud storage providers or on your local drive.5




System Requirements
Minimum System Requirements
Windows Operating Systems
Mac® Operating System
Android™
iOS®
800 MHz processor (minimum)
512MB of RAM (minimum)
Administrator-level access to the PC or Mac
*Important Subscription, Pricing and Offer Details:
Details about Norton™ Ultimate Help Desk – Single Use:
Norton™ Ultimate Help Desk – Single Use is a one-time service only (not a subscription) for 1 Device to be redeemed within 30 days of purchase3 and is subject to the License and Services Agreement.
You acknowledge our ability to provide you the services is subject to our initial system test of your environment. In the event we determine we are unable to provide services after this initial system test, you will be eligible for a refund per our Refund Policy.
Details about Norton™ Ultimate Help Desk – Subscription:
Norton™ Ultimate Help Desk – 1 Device is an annual subscription-based service4 and is subject to the License and Services Agreement.
You acknowledge our ability to provide you the services is subject to our initial system test of your environment. In the event we determine we are unable to provide services after this initial system test, you will be eligible for a refund per our Refund Policy.
Subscription details:
Your subscription begins when your purchase is completed (or otherwise, when your payment is received).
By subscribing, you are purchasing a recurring subscription which will automatically renew after the first term.
The price quoted today is valid for the first term of your subscription. After that, your subscription will be billed annually for Norton™ Ultimate Help Desk 1 device at the applicable annual renewal prices found here. The price is subject to change, but we will always send you a notification email in advance.
You can cancel your subscription at my.norton.com or by contacting Member Services & Support. For more details, please visit the Refund Policy.
You acknowledge our ability to provide you the services is subject to our initial system test of your environment. In the event we determine we are unable to provide services after this initial system test, you will be eligible for a refund per our Refund Policy.