AI Scam Protection

Norton Genie: AI-powered scam protection

Norton Genie Scam Protection delivers 24/7 real-time scam detection that goes beyond traditional security tools, protecting you across texts, emails, and web browsing.

AI technology to protect against advanced threats

AI Scam Protection - Deepfake face recognition

Deepfake protection

Norton's advanced Al technology uses the power of the AI PC’s NPU to automatically detect deepfakes and identify financial scams (e.g., investment scams, crypto scams, giveaway scams) in streaming video.1,2 No AI PC? Try Deepfake Protection early access in Norton Genie AI Assistant.

1 Automatic detection is available for YouTube videos in English only.
2 Qualcomm Snapdragon X Series chips only.

text message and call protection - a woman checking her messages on her phone

Text message protection

Safe SMS detects scams in text messages, offering up to 10x better scam detection.*

*Based on Norton internal testing comparing SMS scam detection with Genie to the previous version without it.

Internet browsing protection - a woman checking her email on her laptop

Internet browsing protection

Safe Web uses AI to analyze websites for scam indicators, preventing you from visiting fake e-stores and phishing sites.

Norton Genie AI-Powered Assistant - product shot of Norton Genie

Norton Genie AI-powered assistant

Get answers to general Cyber Safety questions and information about Norton products, find scams in texts and emails, and even identify deepfake YouTube videos.

Norton Genie Scam Protection

Find the right scam protection for your needs

Norton AntiVirus
Plus
£ 34.99 first yr

Automatically renews at
{ar}/year, unless the renewal is cancelled.
Price is subject to change.
Subscription details below.*

Buy now
  • 1 PC, Mac, tablet, or phone
  • Genie Scam Protection
  • Antivirus, malware, ransomware, and hacking protection
  • 100% Virus Protection Promise2
  • 2 GB Cloud Backup‡‡,4
  • Password Manager
Norton 360
Standard
£ 24.99 first yr

Automatically renews at
{ar}/year, unless the renewal is cancelled.
Price is subject to change.
Subscription details below.*

Buy now
£ 69.99 first 2 yrs

Automatically renews at
{ar}/year, unless the renewal is cancelled.
Price is subject to change.
Subscription details below.*

Buy now
  • 1 PC, Mac, tablet, or phone
  • Genie Scam Protection
  • Antivirus, malware, ransomware, and hacking protection
  • 100% Virus Protection Promise2
  • 10 GB Cloud Backup‡‡,4
  • Password Manager
  • VPN private connection
Norton 360
Deluxe
£ 89.99 first yr

Automatically renews at
{ar}/year, unless the renewal is cancelled.
Price is subject to change.
Subscription details below.*

Buy now
£ 169.99 first 2 yrs

Automatically renews at
{ar}/year, unless the renewal is cancelled.
Price is subject to change.
Subscription details below.*

Buy now
  • 5 PCs, Mac, tablets, or phones
  • Genie Scam Protection
  • Antivirus, malware, ransomware, and hacking protection
  • 100% Virus Protection Promise2
  • 50 GB Cloud Backup‡‡,4
  • Password Manager
  • VPN private connection
  • Parental Control
  • Dark Web Monitoring§
Norton 360
Advanced
£ 149.99 first yr

Automatically renews at
{ar}/year, unless the renewal is cancelled.
Price is subject to change.
Subscription details below.*

Buy now
£ 299.99 first 2 yrs

Automatically renews at
{ar}/year, unless the renewal is cancelled.
Price is subject to change.
Subscription details below.*

Buy now
  • 10 PCs, Mac, tablets, or phones
  • Genie Scam Protection
  • Antivirus, malware, ransomware, and hacking protection
  • 100% Virus Protection Promise2
  • 200 GB Cloud Backup‡‡,4
  • Password Manager
  • VPN private connection
  • Parental Control
  • Dark Web Monitoring§
  • Identity Restoration Support
  • Credit Report and Score18
  • Credit Alerts18
  • Stolen Wallet Assist
  • Social Media Monitoring17
  • Financial Monitoring 

Frequently asked questions

How can you spot a scam?

Scams often use urgency, impersonation, and deception to trick victims into providing personal information or money. Here are common red flags:

  • Unsolicited requests for personal information via email, phone, or text.
  • Urgent threats (“Your account will be locked!”) or too-good-to-be-true offers (fake prizes, investment scams).
  • Misspellings, generic greetings, or unusual formatting in messages.
  • Unfamiliar links or attachments that lead to fake login pages or malware.
  • Requests for payment via gift cards, cryptocurrency, or wire transfers.

If unsure whether a message is legitimate, consider using Norton Genie Scam Protection to help identity scams before taking action.

How does AI-powered scam detection work?

AI-powered scam detection analyzes patterns, language, and behavioral indicators in messages, emails, calls, and websites to detect fraud. Norton Genie Scam Protection uses:

  • Natural language processing (NLP): Detects scam-related wording and hidden fraud patterns in text.
  • Machine learning: Trained on millions of scam attempts to recognize phishing, deepfake scams, and fraud techniques.
  • Real-time analysis: Flags suspicious emails, texts, and calls before they reach you.
  • Beyond URL filtering: AI can spot scams without needing a malicious link, unlike traditional filters.

How can Genie Scam Protection protect me from phishing and fraud? 

Norton Genie is a bundle of AI-powered scam protection tools that help identify phishing, fraud, and scams before you fall victim. Features include:

  • Deepfake Protection: Automatically identifies financial scams in streaming video.
  • Safe SMS: Detects scam texts and fake delivery notifications.
  • Safe Web: Blocks phishing sites and fake e-stores before you visit.
  • Scam Dashboard: Provides scam tracking insights and protection updates.

Expert security advice just for you

How to stop spam texts on iPhone and Android
Learn how to stop spam texts by blocking numbers, reporting scams, using spam filters, and adding your number to a list.
What is phishing and how not to fall for it?
Find out what phishing is, about its types, how to spot it and what to do if you click on a phishing link.
Phishing email examples and how to identify them
These are the most common phishing email examples with tips on how to identify and avoid them.