The Norton Protection Score

Your digital safety, made simple.

The Norton Protection Score shows how well you’re using the security features in your plan, and what else you can turn on to stay safer. It gives you a clear view of your current protection, so you can spot gaps and take action if needed.

What is the Norton Protection Score?

What it shows you

A single, easy-to-understand number that reflects your current level of protection based on your settings, behaviors, and the features you've turned on.

How it helps

Highlights what you're doing well to protect yourself, and where you can improve. You'll get clear, personalized recommendations.

Why it matters

Most people don’t use all the features they have access to, or even know they’re there. The Protection Score helps you get more from your plan.

See your protection

Quickly see what’s turned on, what’s missing, and where you can improve.

Real-time updates

Take action, turn something on, or adjust a setting, and you’ll see your score reflect it.

Tailored to you

Your max score and recommendations are based on what’s available in your plan.

What affects your score?

Here are some of the features and actions that can contribute to your score. These may vary depending on your Norton plan.

Protection is set up on all devices
No eligible device is left without protection.

You use strong passwords
Password Manager is enabled and in use.

You turn on Secure VPN
Especially on public and unsecured networks.

Parental Control is active 
Tools are on to help you keep kids safer online.

Your identity monitoring is set up
Dark web and privacy monitoring are in use.

Your software is up to date
Security updates are regularly installed.

You regularly back up your data
Cloud Backup is set up and in use.

You avoid risky websites
Safe Web is helping block known threats.

Frequently asked questions

Why don’t I have the max score even though I have the app installed?

Installing the app is a great start, but your score also depends on whether key features in your plan are turned on and actively helping protect you. You might need to complete a few more steps.

How can I improve my score?

Follow the recommendations shown with your score. These might include turning on features like Secure VPN, Smart Firewall, Safe Web, or adding personal info for monitoring.

Why didn’t my score increase after I enabled a feature?

Some changes may take a few hours to show up. You might also need to complete setup or check for other recommendations still pending.

How is the score calculated?

It’s based on which protections are active, your current settings, and whether key security features are turned on. Both device and personal data protections are considered.

How does the score help me stay safer online?

It shows what protections are in place and where you might be exposed. It’s a simple guide to help strengthen your online security over time.