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Creating your recommendation
Did you know?
Norton technology blocks millions of cyberthreats every day.
81 Phishing Attack Statistics 2023: The Ultimate Insight published by Astra, April 2023.
Trusted by millions of customers around the globe.
Based on an online survey of 1,001 adults in the U.S. conducted by The Harris Poll on behalf of Gen™ (formerly NortonLifeLock), November–December 2022.
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*Important subscription, pricing, and offer details:
- By subscribing, you are purchasing a recurring subscription which will automatically renew.
- The price quoted today is valid for the offered introductory term. After that, your subscription will be billed at the applicable monthly or annual renewal price here. The price is subject to change, but we will always send you a notification email in advance.
2 Requires an automatically renewing subscription for a product containing antivirus features. For further terms and conditions, please see norton.com/virus-protection-promise.
4 Only available on Windows systems (but not in S mode or on ARM processors).
21 Utilities Ultimate, Driver Updater, Software Updater, and Cloud Backup features are only available on Windows (excluding Windows in S mode and Windows running on ARM processor).
22 Private Browser is only available on Windows (excluding Windows in S mode and Windows running on ARM processor) and Mac.
‡ Monitoring available on Windows™ PC, iOS, and Android™ devices. Not all features available on all platforms.
§ Monitoring not available in all countries and varies based on region.
Products Privacy Notice
The enrollment, billing, and support privacy notices provide our customers with a detailed look at how personal data is collected and processed when enrolling for a Norton service or accessing support. For more information about our data processing practices and any rights you may have, please see our General Privacy Notice.
Enrollment and Support
The enrollment process applies to all customers who are purchasing their Norton and LifeLock products and standalone features through the Norton eStore or by calling into a Norton contact center. This information is only collected once and is used to set up your account. Additional information may be collected at the discretion of the customer to maintain the account during the subscription to the product.
Support related information is only collected if you contact us for assistance through support channels such as online chat, email, phone, text, and online forms. Additional information may be collected at the discretion of the individual contacting support to help assist in the support process.
| Categories of Data and Personal Data Collected | Purpose of Processing Your Personal Data | |
|---|---|---|
Data You Provide: | Account Data may include:
| Account Data: This data is processed to authenticate, administer, and maintain the account and product subscription as well as to communicate with you. |
| Data We Collect/Access: | Device Data may include:
Website Data may include:
Location data including:
Support Data including:
| Device Data: This data is used and generated internally at Norton for the purpose of tracking account activity and licensing between internal company systems, applications, and architecture. Website Data: This data is processed for the purposes of delivering the content in accordance with your device(s), and monitoring website activity from you (cookies). Location Data: This data is processed for the purpose of determining the closest servers and appropriate content delivery settings for communicating with you. Support Data: This data is processed for the purpose of providing support to you. |
| Data We Collect/Access from Third Parties: | Norton does not collect any other data for enrollment processes from any third parties. Support Data including:
Security Data may include:
| Norton does not collect any other data for enrollment processes from any third parties. Support Data: This data is processed for the purpose of providing support to you. Security Data: This data is processed to determine the authenticity of the caller identification. |
Billings Process
The Billing process applies to all customers who have purchased products and/or standalone features through the Norton eStore or by calling into a Norton contact center. This information is used to bill the customers for their services and products on a regular interval. For products purchased through other methods, such as Norton 360 App for Apple and Android, this information will not apply.
| Categories of Data and Personal Data Collected | Purpose of Processing Your Personal Data | |
|---|---|---|
Data You Provide: | Account Data may include:
Payment Data may include:
| Account Data: This data is processed to bill the account for products and features purchased. Payment Data: This data is processed to bill the account for the products and features purchased. |
| Data We Collect/Access: | Location Data may include:
Website Data may include:
Device Data may include:
| Location Data: This data is processed for the purposes of delivering the content in accordance with your device(s), determining appropriate language settings for communicating with you, troubleshooting issues, detecting fraud and generating appropriate diagnostics reports. Website Data: This data is used to monitor and facilitate website activity related to cookies. Please see our Cookie Statement for more details. Device Data: This data is used and generated internally at Norton for the purpose of tracking account activity between internal company systems, applications, and architecture. This data is also processed for the purpose of delivering the product in accordance with your device(s) as well as for trade compliance and fraud detection and prevention. |
| Data We Collect/Access from Third Parties: | Payment Data may include:
Security Data may include:
| Payment Data: This data is processed by third parties to bill the account for products and features purchased and to authenticate the payment information used. Security Data: This data is processed by third parties and Norton to validate that an authenticated payment transaction occurred, and the payment card and account are appropriate for billing. |
