Norton Identity Advisor Plus. Take control of your identity before cybercriminals do.

Identity theft can be confusing and often you’re left feeling like it cannot happen to you or if by some chance it does, your bank will solve it. Unfortunately, identity theft can be much more serious than just financial theft.​​

You don’t have to be tricked into falling victim to identity theft, often it’s as simple as your address, email, or a password that’s been exposed on the dark web that allows a criminal to use it to take out loans, make charges and leave you with debt you didn’t rack up.​

The fact is, whatever you’re doing to protect your personal information and stay private, you could still be at risk of identity theft and in most cases, your bank doesn’t have your back, so if you suffer identity theft, you’re on your own.​

Preventing all identity fraud in the UK or elsewhere is impossible, but you can take proactive steps to reduce your exposure to risk.



1. Safeguard personal information such as national insurance numbers, bank details, and passwords.
   
   
2. Keep important documents secure and avoid sharing sensitive data online or over the phone unless necessary and with reputable individuals and organisations that you recognise and trust.
   
   
3. Monitor your financial statements and credit reports to detect suspicious activities. 
On that topic, Norton Identity Advisor Plus can help you monitor your credit report and score and financial well-being¹⁸ among other things.
   
   
4. Use strong, up-to-date passwords and stay vigilant against online scams and phishing attempts. 
    

To check your credit score, ask for your credit report from a major credit agency and review the report for accuracy, making sure that there are no errors or problems. Pay attention to personal details and verify that the listed accounts belong to you and note your credit score, a three-digit number indicating your credit health.

If you’re concerned about your credit rating, you can also use Norton Identity Advisor Plus to keep track of your financial health via looking at your Credit Report & Score each month. We alert you to any major changes to your credit report, helping you act faster against any potential identity theft or fraud¹⁸.  

Review your credit report and make sure that it’s accurate, checking for any signs of suspicious activity. Look out for unusual activity and contact the credit reporting agency to report the discrepancies, giving them detailed information about any major changes to your credit report. Submit a written dispute letter to the agency explaining the inaccuracies alongside some supporting documentation.

After this, consider using a service like Norton Identity Advisor Plus. We alert you if we spot any odd credit report activity¹⁸ and provide a support service through our Identity Restoration Specialists to guide you in the event of identity theft or fraud. This includes help with getting in contact with banks and credit card companies. 

If you’re a victim of identity fraud in the UK, there are a few steps you should take:

1. Report the incident to the relevant authorities, such as the police and Action Fraud, and provide them with all the necessary information and documentation.
   
   
2. Contact your bank or credit card issuers to inform them about the identity fraud and request a freeze on your accounts to prevent further unauthorised transactions.
   
   
3. Think seriously about signing up to an identity protection service that can help you track your credit score and monitor changes to it with Credit Alerts¹⁸ as a part of your subscription. Norton Identity Advisor Plus not only helps you check your credit score¹⁸ for strange financial activity, but we also search the dark web^§ and your social media accounts¹⁷ to help you find threats to your personal information. 
    

Start by reporting the stolen identity to the authorities and provide the information they ask for. Contact financial services organisations and credit bureaus to freeze accounts and remove any fraudulent charges.

Making sure you act fast is important when identity issues arise. You’re in a much better position to do this providing that you’re already signed up with a subscription to an identity theft restoration service like Norton Identity Advisor Plus. Our Identity Restoration Specialists can help guide you through what you need to do from start to finish, including advising you on how to set up calls with banks, credit card companies, and government agencies.

You can decode the signs of identity theft if you notice things like these. Unexplained financial transactions could suggest that something is up, and this also includes unfamiliar accounts or charges on your credit report or sudden changes in your credit score. To add, you might also notice odd bills, letters or documentation related to accounts you didn’t open. You may also start experience lost or misplaced post that you expected to arrive at your address.